Mapulaneng Electrical (Pty) Ltd

OUR MARKETING PLAN

Mapulaneng Electrical (Pty) Ltd currently seeks to aggressively penetrate into the market through its exceptional services and quality on time services. The company differentiates its services from those of its competitors in the timing of services, quality of services and it’s on time delivery of services at cost effective prices. Although we are currently operating under intense competition with renounced operators, we have managed to capture enough market and we are seeking better contracts (business) for us to grow our market to greater heights. In the quest to increase our capacity and operation we are currently in negotiating with one of the leading players for a permanent contract that will turn around the fortune of the company. We are hoping the deal will add depth to our current operations and it will widen capacity to handle big projects.
Our Target Market - Both Public Companies and Private Business in South Africa
- Small business
- Parastatals
- Factories
- Private Property Owners


OUR VALUES

Our Customers

We highly value our customers as they are the most important stakeholders to us. Our policy is “Customer is a King”. We are always seeking feedback from our valued customers in order to map out how we can always improve our services to them.

Good Cooperate Citizenship

Giving back to the community and actively playing a role on community development has always been our priority. We are always striving to be a good cooperate citizenship.

Teamwork

We believe and gives high regards to teamwork. We believe we are also a team player in Electrical Industry with our clients and we have in-calculated this philosophy to our workforce. “Together as a team we can win

Integrity

All action are based on sound principles and intention in our business practices. Our customer relationships are built on integrity.

Excellent services

We are always striving to be the best player and an excellent service is what will take us there. We perceive ourselves as a centre of Excellency. Our Team is always seeking realistic and optimal solutions to challenges.

Accountability

Everyone in our company will be held accountable for their action and we are also accountable as a juristic person both in business environment and within our community.


OBJECTIVES

• To be a first class renovation and construction company of choice for all types of clients
• To ensure services rendered meet and exceed customer expectations
• To deliver exceptional services regardless of size of clients
• To ensure customer satisfaction through after self-services and customer follow-up
• Develop and improve lives of previously disadvantaged communities
• Maintain a high level of social responsibility where opportunities are prevalent

OPERATION SUPERVISOR

Mfana Lucas Molemi he is a qualified Electrical Engineer with a vast experience in HV, MV and LV. He has experience in schematic design, electrical testing, planning, inspection and quality control. He completed his Diploma in Electrical Engineering and his accredited with Wireman License certificate and Electrical technician Certificate.


COMPANY OWNERSHIP

The Company is a level 3 BEE contributor, owned by Frank Wilson Monareng.
He is the main players in the business and he uses his experience to manage the business properly and add value to it.
Frank is focused and committed, hardworking and intelligent men with vast experience in the industry spanning for more than fifteen years experience in Electrical Industry installation, maintenance services and fault testing,
All that makes them right him and his team the right people to manage the business properly and add value to it.

OPERATION DIRECTOR

Frank he is the Operation Director and he is qualified Electrical with N1, N2, N3,Certificate of Competence and Trade Test Certificate of Electrician.
He is authorised by department of labour.
His is having more than ten years in Electrical in Boksburg municipality and Four years working in mine as Electrical Artisan.
He is having experience in cooperate environment and it will steer a lot of small business into greater heights.

VISION

The company strives to be a market leader in construction work industry through exceptional quality of services that is complimented by competitive pricing strategy.
We are committed to forming relationships with our clients and all our effort seeks to understand our clients and seeks the best ways to meet their needs.

MISSION

Our mission is to conduct business with integrity, and services that will improve and change the lives of all South Africans.
To provide cost effective construction services that will enable the company to become a successful competitor in the field, and to consolidate our market share through customer satisfaction.

SERVICES LEVEL/CHARTER

• We have a turnaround period of 24hrs to issue quotations to our clients
• Our Customer services agents will give you the best advice on your comprehensive needs
• Credit terms are always negotiable with the 30 days credit term popular 8
• We constantly make follow ups to our clients to check on customer satisfaction and new deals
• Our standby team is always ready to give you the best a advice and to seek optimal solution to all the challenges

STATUTORY COMPLIANCE

EMPLOYMENT EQUITY

We are sensitive to Employment Equity Act and it is always our policy that the organization is a replica of the recommendation of the Government and the Act. We make sure all ethnic are represented in our placing of workers. We always seek to be fair and to promote women empowerment and to be biased to the Previously Disadvantages Individuals (PDI) as contemplated by the Act
We have a continued effort of training our staff on implementation and good labor practices

BEE COMPLIANCE

We are active participant in the Broad Based Black Economic Empowerment in both transformation of The Republic of South Africa. We are currently seeking to improve our scorecard from our level 3 scorecards to level 2 by year 2016.

CODE OF GOOD CONDUCT

We are always striving for Good conduct, that’s affordable services, ensuring a safe workplace and our Code continuously ensure we are at the fore front in implementation of these Ethical Practices both to our clients, workers, suppliers, Government and any other stakeholder.